Privacy policy & security
Last updated: July 13, 2026
DutchFlowerBulbs.com (“we,” “us,” or “our”) operates this website and online store, including all related content, features, products, and services (collectively, the “Services”). Our store is powered by Shopify, which helps us provide a secure and convenient shopping experience.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, communicate with us, or otherwise use our Services.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
When you use our Services, we may collect certain information that identifies you or can reasonably be associated with you.
Depending on how you interact with us, we may collect:
Contact information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order and transaction information
- Products purchased
- Order history
- Payment details and transaction information
- Shipping information
- Returns or customer service requests
Payment information
Payment information is processed securely by third-party payment providers, including Shopify Payments and PayPal. We do not store your complete credit card or payment account information.
Device and usage information
- IP address
- Browser type
- Device information
- Website activity and interactions
- Pages viewed and products you are interested in
Communication information
Information you provide when contacting us through email, chat, or other customer service channels.
How We Collect Information
We collect personal information from:
- You directly, when you place an order, contact us, or provide information through our website.
- Automatically, through cookies, analytics tools, and similar technologies when you browse our website.
- Our service providers, such as Shopify, payment processors, shipping providers, marketing platforms, and analytics providers.
- Marketing and advertising partners, when permitted by applicable law.
How We Use Your Information
We use your personal information to:
Process and fulfill orders
- Process payments
- Prepare and ship your orders
- Send order confirmations, shipping updates, and tracking information
- Handle returns, exchanges, and customer support requests
Improve our services
- Improve our website and customer experience
- Understand customer preferences
- Develop and improve our products and services
Marketing and advertising
We may use your information to:
- Send promotional emails and updates
- Provide relevant product recommendations
- Show advertisements on platforms such as Google, Meta, and other advertising networks based on your interactions with our website
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Security and fraud prevention
We use personal information to:
- Protect our customers and business
- Detect and prevent fraudulent transactions
- Maintain the security of our website and payment systems
Legal purposes
We may use your information when necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Protect our rights, customers, and business operations
How We Share Your Information
We may share your personal information with trusted third parties that help us operate our business, including:
Service providers
- Shopify (website hosting and ecommerce platform)
- Payment processors such as Shopify Payments and PayPal
- Shipping and fulfillment providers
- Customer service tools
- Email marketing providers
- Analytics and advertising providers
Advertising partners
We may share certain information with advertising partners to provide personalized advertising and measure advertising performance. These companies may use cookies and similar technologies to understand your interactions with our website.
Business transactions
We may share information in connection with a business transaction, such as a merger, acquisition, financing, or sale of assets.
We do not sell your personal information for monetary compensation.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember preferences, analyze website traffic, and improve our marketing efforts.
Cookies may be used by Shopify and third-party services such as analytics and advertising providers.
You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
Shopify
Our store is hosted by Shopify. Shopify collects and processes information related to your use of our store to provide ecommerce services, improve its platform, and maintain security.
For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites.
We encourage you to review the privacy policies of any websites you visit.
Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no online system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
- Provide our Services
- Complete transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Privacy Rights
Depending on where you live, you may have certain privacy rights, including:
Right to access
You may request information about the personal information we have collected about you.
Right to delete
You may request deletion of your personal information, subject to certain legal exceptions.
Right to correct
You may request correction of inaccurate personal information.
Right to opt out of targeted advertising
Certain states, including California, may provide the right to opt out of the sharing of personal information for targeted advertising purposes.
To exercise your privacy rights, please contact us using the information below.
We will verify your request as required by applicable law and will not discriminate against you for exercising your privacy rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
DutchFlowerBulbs
1645 Southeast Decker
Lee’s Summit, MO 64081
United States
Email: info@dutchflowerbulbs.com